Customer Support Associate (m/v/x)

Festanstellung, Vollzeit · Berlin

Your mission

●Handling customer inquiries and issues via phone, email, and chat

●Providing technical and non-technical support services

●Documenting and tracking customer interactions in the CRM / Ticket system

●Collaborating with other departments to resolve customer issues

Your profile

Experience in customer service or technical support

●Ability to solve problems quickly and efficiently

●Customer-oriented mindset and team skills

●Excellent communication skills in Dutch, German and English (French would be advantageous)

Perks & Benefits

A recipe for success: We turned 10 years old this year and are known as specialists in the gastronomy/delivery industry. With SIDES, you represent a leading player in this field.
Add ownership: We offer you the opportunity to shape your talent and ideas. You have freedom and responsibility in your daily work within your team.
High-quality work equipment: You will receive top-notch equipment to successfully perform your work. In the office, you will find modern devices and ample space for pleasant interactions with the SIDES team.
Hungry for growth: Personal growth and continuous learning are our top priorities. We conduct regular feedback cycles and offer you opportunities to attend seminars, workshops, and conferences.
Baking a positive workplace: You can expect a fantastic, perfectly connected office in the heart of Berlin (Schöneberg).
Perks:
- Company discounts (CorporateBenefits), access to various employee discounts
- Discount on a gym membership
- E-learning opportunities
- Mental health app setup: InstaHelp
- Snacks and drinks in the office
Baking a positive workplace: You can expect a fantastic, perfectly connected office in the heart of Berlin (Schöneberg).

Sounds exactly like what you were looking for? Then we look forward to receiving your meaningful application, including your salary expectations and earliest start date!

Auf diese Stelle bewerben

About us

At SIDES, we are transforming the gastronomic delivery industry with our cutting-edge, cloud-based software. Our innovative, modular system is designed to meet the unique needs of each business, providing flexibility and scalability. With modules such as POS systems, webshops, apps, call centers, merchandise management, and vehicle and fleet management, we empower our clients to excel.

Join SIDES and be part of a dynamic team dedicated to driving success in the delivery service industry through technology and innovation. Experience the future with us and make a real impact.

Auf diese Stelle bewerben

Wir freuen uns auf Sie!

Wir freuen uns über Ihr Interesse an SIDES GmbH. Bitte füllen Sie das folgende kurze Formular aus. Sollten Sie Schwierigkeiten mit dem Upload Ihrer Daten haben, wende Sie sich gerne per Email an talent@get-sides.de.